Privacy Policy
Last updated: 10 November 2026
At GLOWTANICAL, operated by VASUDHA NATURAL, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or contact us.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
- Full name
- Phone number and email address
- Billing and shipping address
- Order details and purchase history
- Payment status and transaction-related information
- Information you provide when contacting customer support
We may also collect certain technical information, such as your IP address, browser type, device information, and website usage through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Send order confirmations and shipping updates.
- Provide customer support.
- Process payments and refunds.
- Improve our website, products, and shopping experience.
- Prevent fraudulent transactions and misuse.
- Meet applicable legal, tax, and regulatory requirements.
- Send promotional messages where you have agreed to receive them.
3. Sharing Your Information
We do not sell your personal information.
We may share necessary information with trusted service providers to operate our business, including:
- Shopify: To operate our online store and manage orders.
- Payment providers: To process online payments.
- Shipping and courier partners: To deliver your orders and provide tracking updates.
- Technology and analytics providers: To maintain and improve our website.
- Government or regulatory authorities: Where disclosure is required by applicable law.
These providers may process information according to their own privacy policies and applicable requirements.
4. Payment Information
Online payments are processed through third-party payment service providers.
We do not intentionally store your complete debit card, credit card, or other sensitive payment credentials on our own systems. Payment providers handle payment information according to their security practices and policies.
For Cash on Delivery orders, your contact and delivery information may be shared with the relevant courier partner.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember your shopping preferences.
- Keep products in your shopping cart.
- Understand website traffic and performance.
- Improve website functionality and customer experience.
You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
6. Data Security
We take reasonable measures to protect customer information against unauthorized access, misuse, loss, or disclosure.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary for order processing, customer support, business operations, and applicable legal, tax, and regulatory requirements.
8. Your Privacy Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of information where legally permitted.
- Withdraw consent for certain uses of your information.
- Raise a concern about how your information is handled.
To make a privacy-related request, contact us using the details below.
9. Children's Privacy
Our website and products are not specifically directed at children. We do not knowingly collect personal information from children without appropriate authorization where required by law.
10. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. Please review their privacy policies before sharing your information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.
Any updates will be published on this page with a revised update date.
12. Contact Us
For questions, requests, or concerns about this Privacy Policy, contact:
Brand: GLOWTANICAL
Business Name: VASUDHA NATURAL
Email: pateldipak9510@gmail.com
Phone / WhatsApp: +919510756269
Location: Gujarat, India
We will review and respond to privacy-related requests in accordance with applicable laws.